Responsible Gambling

We are committed to safe and controlled play. Our priority is that you can enjoy the site while keeping gambling activity within your comfort zone. This page explains the principles we follow, the practical measures you can take, and where to go for extra help if gambling ever feels like a problem.

Player protection principles

We promote responsible play by encouraging clear limits, regular self-checks, and open communication with our support team. We believe players should have control over how much time and money they spend, and we encourage anyone who feels concerned to take immediate steps to reduce risk.

Activity-control tools

Players can manage their play through account controls where available and by contacting our support team for assistance. Typical controls include setting deposit thresholds, limiting session length, and taking account breaks. If you need help applying or changing limits, contact support via live chat or email.

Deposit limits

Setting deposit limits is one of the most effective ways to protect your bankroll. You may set daily, weekly, or monthly limits to control how much you can add to your account. If limits are available in your account settings, we recommend choosing amounts you can comfortably afford.

Loss limits

Loss limits cap the net amount you can lose over a set period and help prevent chasing losses. Where loss limits are available, consider selecting a level that reflects your entertainment budget rather than trying to recover previous losses.

Time limits and session controls

Time limits help keep play balanced with other activities. Options can include reality checks, maximum session durations, and reminders to take a break. Regularly using time controls reduces the risk of extended play sessions leading to unintended spending.

Self-exclusion and cooling-off

If you need to stop gambling for a while, self-exclusion and cooling-off options offer immediate relief. Self-exclusion can be a temporary break or a longer-term block; contact support to request this or to learn which options are currently available to you.

Signs of problematic behaviour

Watch for warning signs such as increased spending, unsuccessful attempts to cut back, neglecting work or relationships, or using gambling to cope with stress. If any of these apply, consider applying limits, taking a break, or seeking professional advice.

Tips for maintaining control

Practical steps include setting strict deposit and loss limits, scheduling play time in advance, avoiding gambling when stressed or impaired, keeping a record of wins and losses, and not using gambling as a way to solve financial problems.

Professional help and support

If gambling causes harm, please reach out to local support organisations or healthcare professionals for confidential advice. If you are unsure where to start, your local health services can point you to specialist help and counseling options.